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Product Information Chart

Gas Product Name NaturalAssurance12
Energy Type Traditional Energy Product
Product Description A Month-to-Month Variable CCF Rate Product
Agreement Term Month-to-month Variable CCF Rate Product
Natural Gas Supply Rate $0.9108 per CCF
Monthly Base Charge $0.00
Early Termination Fee $0.00
Promotion A promotional variable rate product with a natural gas rate and base fee guaranteed not to increase for any bill with Clearview Energy processed in the first twelve (12) billing cycles. Any utility bill processed after this date will receive a Clearview Energy variable natural gas rate, and base fee, that may fluctuate month-to-month at Clearview Energy’s discretion and may be higher or lower than the Standard Offer rate, or this introductory rate, for any given billing period.

1. Agreement to Sell and Purchase Natural Gas

This is an agreement between Clearview Electric Inc. d/b/a Clearview Energy (“Clearview”) and the Customer (“Customer”) under which Customer shall initiate natural gas service and begin enrollment with Clearview (“Agreement”). Clearview is licensed by the Public Utility Commission of Ohio (“PUCO”) and its license number is 19-718G(1). Subject to the terms and conditions of this Agreement, Clearview agrees to sell and deliver, and Customer agrees to purchase and accept the quantity of natural gas, as estimated by Clearview necessary to meet Customer’s requirements based upon consumption data obtained by Clearview or the delivery schedule of the Local Distribution Utility (“LDU”). The amount of natural gas delivered under this Agreement is subject to change based upon data reflecting Customer’s consumption obtained by Clearview or the LDU’s delivery schedule. Your plan term and rate are described in the Product Information Chart located on your sales agreement and/or your welcome letter. Product Information is hereby made an integral part of this Agreement.

2. Agency

Customer designates Clearview as its agent for receiving customer billing information from LDU, and for procuring and scheduling the transmission and ancillary services necessary to deliver natural gas purchased by you to your utility system.

3. Right to Rescind

You will receive notice from your LDU confirming your selection of Clearview as your third-party supplier for natural gas. Switching to a third-party supplier is not mandatory. You have the option of remaining with the Utility for basic gas supply service. You will have seven (7) business days from the post mark date of the LDU’s confirmation notice to cancel your enrollment with Clearview without fees or penalties. You may cancel within this seven (7) day period by contacting the LDU using the contact information provided in this Agreement. This Agreement is not binding until the seven (7) day confirmation period has expired and you have not rescinded the supplier selection.

4. Product and Rates

Product is a month to month variable rate product and is based on natural gas pricing, transportation or transmission, storage, other market and business price related factors, plus a margin adder. The price of gas may include a variable Monthly Base Charge as outlined in the Product Information Chart. Outside of any applicable promotion, the rate, with a variable base fee starting at $9.99, may vary at Clearview’s discretion. Clearview’s price may be higher or lower than your utility’s price in any particular month. Clearview’s rate is exclusive of all applicable state and local taxes and the incumbent natural gas company's service and delivery charges.

5. Billing and Payment

Customer will normally receive one bill each month issued by your utility, or by Clearview, if directed by you or your utility. Unless otherwise provided herein, payment terms are governed by the terms of your utility tariff if your utility issues the bill. If Clearview issued the bill, payment of the full amount of billed is due 25 days after the date the bill is mailed. Late payment or partial payment balances will be subject to collection fees and/or reasonable attorney’s fees and court cost, as allowed by law. All accounts, which are overdue, may be referred to a collection agency consistent with Ohio Law. Customer bill will be based on scheduled meter reading and and/or estimates provide by your utility. The parties agree to accept, for purpose of accounting for natural gas delivered under this Agreement, the quantity, quality, and measurement determined by your utility. A $20 fee will be charged for all returned payments.

6. Title and Taxes

Under this Agreement, title to gas shall pass from us to you prior to delivery to Ohio . Our price does not include sales taxes that may apply, and these taxes generally will appear as a separate item on your bill. Customer shall reimburse Clearview for sales and other taxes.

7. Term and Early Termination Fees

This Agreement shall continue on a month-to-month basis until customer provides at least fifteen (15) calendar days’ notice of its intent to cancel and until your utility completes the termination in accordance with its rules. There is no early termination fee and you may cancel your service at any time with a fifteen (15) day notice. If the customer voluntarily returns to the incumbent natural gas company after choosing a retail natural gas supplier or opt-in governmental aggregator, the customer may be charged a price other than the incumbent natural gas company's applicable tariff rate.

8. Clearview Energy's Right to Cancel Agreement

This Agreement may be cancelled at the sole discretion of Clearview if you fail to meet any of the terms and conditions of this Agreement. Clearview will provide you with thirty (30) days’ notice of a termination. If this Agreement is canceled, expires, or is otherwise terminated, you will receive uninterrupted service from the LDU until another provider of natural gas supply service is designated or service is shut off by the LDU. Only the LDU may disconnect your natural gas.

9. Change in Terms

Changes to this Agreement will be provided to the customer in one (1) mailing between forty-five (45) and ninety (90) days prior to the effective date of the changes. If you do not respond to the mailing, Clearview Energy may implement the changes described to your account.

10. Assignment

Customer may not assign its interests in and delegate its obligations under this Agreement without the express written consent of Clearview. Clearview may sell, transfer, pledge, or assign the accounts receivables, revenues, or proceeds hereof, in connection with any financing agreement, purchase of accounts receivables program or billing services agreement, and may assign this Agreement and the rights and obligations there under, to another energy supplier, energy services company, or other entity as authorized by the PUCO.

11. Choice of Law

This Agreement shall be construed in accordance with and be governed by the laws of the State of Ohio.

12. No Warranties

There are no warranties or representations other than those expressly set forth herein, and no other shall be honored. Should any part of this Agreement be declared invalid for any reason, such decision shall not in any manner affect the validity of the remaining portion of this Agreement, which shall remain in full force and effect as if the part determined to be invalid has not been contained herein at the time of the execution of this Agreement. If at some future date there is a change in law, rule, or regulation, whereby Clearview is prevented or prohibited from carrying out the terms of this Agreement, then at the sole discretion of Clearview, this Agreement may be cancelled. If at some future date, there is a change in a federal or state approved tariff affecting Clearview’s’ cost to purchase natural gas required to provide your service, then, at the sole discretion of Clearview, this Agreement may be modified to reflect those cost.

13. Force Majeure

Except as otherwise set forth herein, force majeure is the only excuse for non-performance and all other excuses (at law or in equity) are waived. Except from payment obligations, a force majeure event will, upon notice, excuse both parties’ performance during the event. “Force Majeure” means those events not reasonably anticipated on the effective date hereof and outside the control of the claiming party and include force majeure events associated with your utility or the commodity supplier or other used to deliver natural gas to customer’s residence.

14. Liability

The remedy in any claim or suit by Customer against Clearview will be solely limited to direct actual damages. By entering into this Agreement, Customer waives any right to any other remedy in law or equity. In no event will either Clearview or Customer be liable for consequential, incidental, indirect, special or punitive damages. These limitations apply without regard to the cause or any liability or damages. There are no third-party beneficiaries to this Agreement.

15. Indemnification

Customer is responsible to indemnify Clearview against any and all liabilities resulting from Customer’s failure to fully comply with this Agreement, and damage or injury caused by the natural gas after its delivery to the Customer’s residence.

16. Dispute Resolution

In the event of a residential billing dispute or a disagreement involving Clearview’s service hereunder, the parties will use their best efforts to resolve the dispute. Customer agrees first to contact Clearview in writing or by telephone and attempt to resolve all billing disputes or service problems directly. All disputes regarding natural gas delivery and bills from the LDU should be directed to your LDU. If your complaint is not resolved after you have called Clearview, or for general utility information, residential and business customers may contact the public utilities commission of Ohio (PUCO) for assistance at 1-800-686-7826 (toll free) from eight a.m. to five p.m. weekdays, or at www.puco.ohio.gov. Hearing or speech impaired customers may contact the PUCO via 7-1-1 (Ohio relay service). The Ohio consumers' counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 1-877-742-5622 (toll free) from eight a.m. to five p.m. weekdays, or at www.pickocc.org.

17. Remedies

Any claim under this Agreement must be brought within one (1) year after the cause of action arises, or such claim is barred, not withstanding any state statute of limitations to the contrary. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to reasonable costs and attorney’s fees.

18. Severability

If any provision of this Agreement is held by a court or regulatory agency of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions shall continue in full force without being invalidated in any way.

19. Confidentiality

Customer’s social security number, account number(s), or any customer information will not be released without the customer's express written consent except in accordance with rules 4901:1-28-04 and 4901:1-29-09 of the Administrative Code.

20. Contact Information

Energy Supplier: Clearview Energy
P.O. Box 130659
Dallas, TX 75313-0659
1.800.746.4702
www.ClearviewEnergy.com

Gas Utility: Duke Energy Ohio, Inc. 
1-866-216-2136 for customer service
1-800-634-4300 to report a gas leak

Dominion Energy Ohio 
1-800-362-7557 for customer service
1-877-542-2630 to report a gas leak

Vectren Energy Delivery of Ohio
1-800-227-1376 for customer service
1-800-227-1376 to report a gas leak

Columbia Gas of Ohio 
1-800-344-4077 for customer service
1-800-344-4077 to report a gas leak

Peoples Gas 
1.800.764.0111 for customer service
1.800.400.4271 to report a gas leak

Public Utility Commission: Public Utility Commission of Ohio (PUCO)  
130 E. Broad Street
Columbus, OH 43215-3793
1-800-686-7826

Certificate # 19-718G(1)                            OH.TOS.G_2.1.2023